Privacy Policy

At Australia International College, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform. By accessing or using our services, you agree to the terms of this Privacy Policy.  

1. Information We Collect

We collect the following types of information:  

- Personal Information:** Name, email address, phone number, payment details, and other information provided during account registration or course enrolment.  

- Usage Data:** Information about how you use our platform, including IP addresses, browser types, device information, and activity logs.  

- Course Content:** Any materials (e.g., videos, documents, curriculum) uploaded by trainers or learners.  

2. How We Use Your Information 

We use the information collected for the following purposes:  

- To provide and improve our services, including course access and certification.  

- To process payments and manage financial transactions.  

- To communicate with users regarding account updates, course progress, or platform announcements.  

- To ensure compliance with legal and regulatory obligations.  

- To personalise user experiences and optimise platform performance.  

3. Sharing of Information  

We do not sell or share your personal information with third parties, except in the following cases:  

- Service Providers:** We may share information with trusted third-party providers who assist with payment processing, hosting, and other essential services.  

- Legal Compliance:** If required by law or to protect the rights, property, or safety of our platform, users, or others.  

- Consent:** When you provide explicit consent for sharing your information.  

4. Data Security  

We implement robust security measures to protect your information, including encryption, firewalls, and regular security audits. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.  

5. User Control 

You have the right to:  

- Access and update your personal information.  

- Request the deletion of your data, subject to legal and operational requirements.  

- Opt out of marketing communications at any time.  

For assistance with these rights, contact us at privacy@australiainternational.college.  

6. Use of Cookies

Our platform uses cookies to enhance your experience, track usage, and improve our services. You can manage cookie preferences in your browser settings, but some features may not function properly if cookies are disabled.  

7. Third-Party Links  

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.  

8. Children's Privacy  

Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.  

9. Changes to This Policy  

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically for updates.  

10. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@australiainternational.college

Effective Date: 03/12/2023